Warehouse & Logistics Associate

Warehouse & Logistics Associate

Location: Worcester, MA 01603
Employment Type: Full-Time
Salary Range: $18-$22/hr.
Reports To: Warehouse Management

Build a Career, Not Just a Job

We are seeking a highly motivated Warehouse & Logistics Associate with strong freight, shipping, receiving, and inventory management experience to join our growing distribution team. This role is designed for individuals who want to develop their leadership skills and advance into warehouse supervision and management.

The ideal candidate understands freight operations, has experience working within NetSuite or similar, and is comfortable managing the flow of inbound and outbound shipments while maintaining inventory accuracy and exceptional service levels.

Join Our Team
If you have a strong background in freight operations, shipping and receiving, inventory management, and NetSuite or similar, and you're looking for a clear path into leadership and warehouse management, we'd like to hear from you. Apply today and help drive operational excellence while building your career.

Key Responsibilities
Freight & Logistics Operations

• Coordinate and process inbound and outbound freight shipments.
• Schedule and communicate with carriers, freight brokers, and transportation providers.
• Review bills of lading (BOLs), packing slips, and shipping documentation.
• Load and unload trucks safely and efficiently.
• Inspect freight for damage and ensure proper receipt of products.
• Resolve freight discrepancies and communicate issues with carriers and internal teams.
• Monitor shipment status and support on-time delivery objectives.

• Pick, pack, stage, and ship customer orders accurately.
• Receive and process inventory using NetSuite.
• Maintain inventory accuracy through cycle counts and inventory audits.
• Organize warehouse locations and optimize storage utilization.
• Operate material-handling equipment safely.
• Follow all company safety policies and procedures.

• 2+ years of warehouse, distribution, freight, logistics, or shipping/receiving experience.
• Hands-on experience coordinating LTL, FTL, parcel, and common-carrier freight shipments.
• Experience using NetSuite ERP/WMS or similar for receiving, shipping, inventory transactions, and order fulfillment.
• Understanding of freight documentation, including Bills of Lading (BOLs), packing slips, and carrier paperwork.
• Strong inventory accuracy and organizational skills.
• Ability to lift up to 70 pounds and work in a warehouse environment.
• Strong communication and problem-solving skills.
• Dependable attendance and a strong work ethic.

• Forklift certification or experience operating warehouse equipment.
• Proficiency with Microsoft Office, including Excel and Outlook.
• Knowledge of warehouse KPIs, inventory control, and cycle counting procedures.
• Experience leading projects, training employees, or serving as a team lead.
• Lean, continuous improvement, or process improvement experience.

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Residency Requirements:

• For remote roles, must be located in one of the 50 states of the United States or Washington DC
• Sponsorship is not available

Core Values:

• Accountability
• Delivering excellence
• Integrity
• Attention to detail
• Follow up and follow through
• Client centric service

Benefits for Full-Time Employees:

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Voluntary life insurance
• 401(k)
• Paid holidays
• Generous PTO policy
• Company-provided equipment
• Positions designated as remote are fully and permanently remote

About Innowave Marketing Group:

• Innowave Marketing Group provides luxury and innovative reward solutions unique to the loyalty and promotional marketing space. Our experts design effective consumer loyalty programs, engagement programs, sales & channel incentives and consumer promotions. Casino programs include loyalty points programs, VIP shopping events and retail store projects.
• We participate in E-Verify. Click here to view E-Verify and Right to Work Notices.

Inclusiveness:

• We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.